Aktion	Zweigstelle	Standorte	Status	Frist	Vorbestellungen
Vorbestellen	Zweigstelle: 07., Urban-Loritz-Pl. 2a	Standorte: PI.HD Nava / College 3f - Englisch / Regal 3f-2	Status: Verfügbar	Frist:	Vorbestellungen: 0

A best-selling author and retired FBI agent reveals the five qualities that set exceptional people and great leaders apart, drawing on four decades of work analyzing human behavior and the exceptional skills he developed observing human behavior.

 

Table of Contents

Before We Begin 1 (4)

Chapter 1 Self-Mastery--The Heart of the Exceptional

5 (66)

Chapter 2 Observation--Seeing What Matters

71 (52)

Chapter 3 Communication--From Informative to Transformative

123 (50)

Chapter 4 Action--Make It Timely, Ethical, and Prosocial

173 (28)

Chapter 5 Psychological Comfort--The Most Powerful Strength Humans Possess

201 (42)

Final Thoughts 243 (4)

Acknowledgments 247 (4)

Bibliography and References 251 (14)

Index 265